What do you charge for shipping?

All shipping to New Zealand is at no cost. Shipping to Australia has a flat fee of $10NZD. Plese note that not all products can be shipped to Australia.  


How long do I need to wait?

We aim for all orders to be delivered within 2-3 working days. If there is going to be an obvious delay on your order, we will contact you. Roleff and Romer product may take up to three weeks.

We always suggest having a business address for delivery; these areas are on the couriers run 2-3 times per day, much more often than residential addresses. Rural address may take 1-2 days longer.


Do you ship to addresses outside of New Zealand and Australia?

We can send internationally but this is on a case by case basis due to international credit card fraud. Contact us with what you need, delivery address, payment method and we can supply you with a freight quote.